TERMS AND CONDITIONS

All prices shown on the website are exclusive of VAT, only orders placed for delivery in EU are subject to VAT, at the current rate of 20%.  Payment is taken at the time of ordering, either with Credit Card or Paypal.

Delivery dates are given as a guide only. Rally-Raid products Ltd can not be responsible for delays due to Royal Mail or international couriers.

All our products are guaranteed against manufacturing defects. Rally-Raid Products Ltd is not responsible for the fitting of products. Rally-Raid Products Ltd advises that an experienced professional fits the Tank and Fairing Kits.

Refer to the Refund and Return Policy for customer returns

Shipping of Orders

We are not able to guarantee "Same Day Shipping", we are a small company and whilst we will try to ship in stock items, sometimes the volume of orders prevents us from guaranteeing this.  

Suspension is built to customer specification, often we are inundated with Suspension Builds when new stock arrives, we build on Tuesday -Thursday, so orders may take up to a week. 

Domestic orders will be on a Signed for Delivery, or DPD/UPS. All other international consigments will be on a UPS signed-for service.

CONSIGNMENTS MUST BE DELIVERED TO THE "SHIP TO" ADDRESS ENTERED ON THE ORDER,AND MUST BE SIGNED FOR.

All delivery charges are specified in the Product Description when ordering.

Delivery dates are given as a guide only. Rally-Raid Products Ltd cannot be responsible for delays due to Royal Mail or international couriers.

The customer is responsible for all import taxes/duties on their order due on arrival at destination.

Refund and Return Policy

You may return new, unopened items sold and supplied by Rally-Raid Products Ltd within 14 days of delivery for a refund.

Items should be returned in their original product packaging. Post the item (by Recorded Delivery) to:

Rally-Raid Products Ltd
Unit 14C Raymond Close
WOLLASTON
Northants
NN29 7RG
UK

You should expect to receive your refund within four weeks of your package being returned to Rally-Raid Products Ltd.

If a product has been damaged in transport, please contact Rally-Raid Products Ltd by email with the description and your details to info@rallyraidproducts.co.uk and a replacement product will be arranged.

Rally-Raid Products Ltd is a company registered in England and Wales with Company No. 7116877

Registered Office:
Rally-Raid Products Ltd
8/9 The Old Yard
Lodge Farm Business Centre
Wolverton Road
Castlethorpe
Milton Keynes
MK19 7ES

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